Using the Tab key to move the ‘marching ants’ selection indicator through the GUI elements works, as does the key press. We will certainly do our best to help, but just to set honest expectations up front we may not be able to provide a solution if the issue lies outside of our ability to affect change on the system.īased on your description the mouse pointer is able to travel over the application and the window elements, but is not able to register click events. Citrix environment issues can be tricky to troubleshoot as there are many factors at play throughout the entire infrastructure, several of which are out of our control. Thank you for letting me know the dock and applications are working as expected outside of Citrix, as that lets us know where to focus. This version of Citrix Receiver for Android might not work properly with NetScaler Gateway integrated with the XenApp Services and website.Ģ. Tap 'Switch Accounts' to go to the 'Accounts' page.ģ. Delete the store from the 'Accounts' page.Thanks for posting, and I would be happy to help! The Pin to Phone option for adding applications and desktops to the phone screen does not work. If this option is selected, web browser will be used login to the store.ĭisconnected sessions fail to launch when you add the account or tap Refresh on the menu.Ĭitrix Receiver for Android does not enumerate content type applications for XenApp 6.5 storeĬitrix Receiver for Android might exit unexpectedly when rendering legacy icons.Ĭitrix Receiver for Android might exit unexpectedly when registering a demo account and the user’s first or last name contains blank spaces.Ĭitrix Receiver for Android could not be installed on the Chromebooks At the same time, the VDA should enable Generic IME feature and Unicode mapping support feature.Ĭitrix Receiver for Android 3.13.2 allows users to use the provided store address as Web Interface in the “Add Account” page. The “Use Client IME” checkbox should be checked to enable this feature. Note: This feature works only on soft keyboards on the device, not external keyboards.

They can then continue working with the new keyboard layout. When users switch layouts, they briefly see a message while the synchronization is in progress. This enables users to switch among preferred keyboard layouts on the client device, providing a consistent user experience when, for example, switching the keyboard layout from English to Spanish.

Starting with this release, Citrix Receiver for Android provides dynamic synchronization of the keyboard layout from the client to the VDA in a session.

Citrix keyboard issues